1. App Access and Eligibility
1.1 Restricted Use
Herbs & Hugs is an enterprise-level application intended exclusively for use by authorized members of client organizations. Access is restricted to personnel who have been granted permission via credentials linked to the Odoo ERP system.
1.2 Eligibility for Use
Only authorized employees and partners of subscribed enterprises are eligible to access the app. Credentials are assigned based on the company’s internal policy and are managed via the organization’s Odoo backend.
2. User Accounts
2.1 Account Creation
User accounts are created and managed through the enterprise’s Odoo ERP system. These credentials are used to access the app securely and consistently across modules.
2.2 Account Security
To maintain account integrity, users must:
- Use strong and unique passwords.
- Follow enterprise IT policies for system access and usage.
3. App Modules
Herbs & Hugs offers a comprehensive suite of enterprise modules:
- Inventory & Sales: Stock summaries, top-selling products, movement analysis, and delivery reports.
- Performance Analytics: Region-wise sales, top salespersons, and store status reports.
- Employee Management: Check-in/check-out, attendance summaries, reportees, leave management.
- Approvals: Leave and inventory request approvals with full tracking history.
- Profile: Manage personal account details and preferences.
4. Data Collection and Use
We respect user privacy and adhere to data protection best practices. Our app:
- Collects only essential information needed to enable features and services.
- Uses role-based access controls to ensure data confidentiality.
- Implements secure authentication methods tied to Odoo ERP credentials.
5. Privacy Policy Updates
We may update this policy as needed to reflect changes in regulations or features. Users will be notified of major updates through email or in-app notifications. Continued use of the app confirms your agreement with the updated terms.
6. Frequently Asked Questions (FAQ)
6.1 How can I access Herbs & Hugs?
You can access the app using the credentials provided by your employer or enterprise through the Odoo backend.
6.2 What if I forget my password?
Contact your organization's system administrator to reset your credentials through the Odoo backend system.
6.3 Can I register directly through the app?
No. Accounts are created only through enterprise-level onboarding managed via the Odoo platform.
6.4 How do I update my profile information?
You can view and manage your profile directly within the app. Some changes may require administrator approval.
6.5 How is my data protected?
All sensitive data is encrypted and securely stored, and access is controlled via your organization’s Odoo instance. We enforce best practices in data security and comply with industry standards.
6.6 Who should I contact for help?
For any support-related questions, please contact your organization’s IT administrator or email response@akiraplc.com.
6.7 Can I use the app on multiple devices?
Yes, the app supports multi-device login using your enterprise credentials.
7. Contact Us
If you have questions about this policy or the functionality of the app, reach out to us at response@akiraplc.com.